Customer Mobile Application (CMA)
Apps are now an integral part of our daily life.
Powercom mobile Apps for iOS and Android brings energy consumption information directly to the consumer’s fingertips helping utilities connect with their customers. Users can track electricity or water use and view their estimated bill.
Our Customer Mobile Apps provides the customer with an easy way to control the energy consumption and costs, as well access to different services.
+ Consumption information
+ Prepayment information
+ Payment of bills
+ Remote meter charging
+ Analytics and charts
+ Energy calculator
+ Manual readings
+ Customers reports and feedback (e.g. equipment malfunction)
+ Information (e.g. ‘about’, office nearby)
The Application also provides a platform for implementing peak load management functionality by providing existing tariff & incentives rates, participation options and more.
The Customer Mobile App is integrated with all relevant modules, for example, the Outage Management System notifies about planned outages, the MDM collects consumption information, the Vending Management System collects prepayment information, and more.